BREAK FREE of Legacy HR Data Paralysis
Recently we’ve been working with a handful of clients that have chosen to, or are at least exploring the option of, migrating legacy HR/employee data from systems they aim for us to replace or...
View ArticleHR Brit is Coming To America: Part 1
I’ve recently joined Dovetail Software as Chief Strategy Officer; my role is to build the company’s vision, focus on product strategy and to identify key strategic alliances that will benefit the firm,...
View ArticleNeed Help convincing the CFO/ CHRO/ CIO for HR Technology Investment?
Are you working on a new or improved HR Shared Service Center? Need that Investment for HR Technology? Want to know what funding resources and ideas are available? Read on....The latest CedarCrestone...
View ArticleJim Scully's 3 Step Approach to Measuring the Value of an HR Shared Services...
Despite the growing popularity of the HR Shared Services Center (HR SSC), how to accurately measure its performance remains a hot discussion topic. While there may not be a universal set of metrics or...
View ArticleBeing Awesome at HR Service Delivery
Last week, my colleague Dwane Lay, who is pretty awesome, shared Scott Stratten’s The Book of Business Awesome and The Book of Business UnAwesome– a two-in-one entertaining and informative read – with...
View ArticleThe Art of Employee Self Service
I've been lucky enough to work with organizations that have employee self-service to varying degrees. Some push every piece of work back to the crowd, some only make it look like the employee can do...
View ArticleUsing Case Management to Build your HR Knowledge Base
Most organizations implement HR Shared Services Centers (HR SSC) for two main reasons: 1) they want to lower costs related to HR service delivery and improve efficiency, 2) they want free up HR...
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What you’ll Learn about HR Technology Implementations at LEHRN
The Leading Edge HR Network (LEHRN) is hosting Minnesota’s annual HR Tech Expo and Conference, the region’s largest showcase of knowledge and products for HR and Human Capital Management, on Thursday,...
View ArticleDovetail Support Suite for HR 6 Debuts at LEHRN
The Leading Edge HR Network (LEHRN) HR Tech Expo in Minneapolis, MN tomorrow will be the first conference we've attended since the release of Dovetail Support Suite for HR 6 (released on Monday). The...
View ArticleXpertHR and Dovetail Software Go Together Like Biscuits and Gravy
You know when two things just go together? Peanut butter and Jelly, Strawberries and Champagne, Romeo and Juliet? That's the best way to describe our recent partnership with XpertHR ... we just go...
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Dovetail and cfactor Deliver New eBook: 5 Essentials for Making HR Service...
We are thrilled to announce the availability of Dancing with HR Stars: 5 Essentials for Making HR Service Delivery Look and Feel Effortless, a comprehensive eBook featuring sections from five expert...
View Article5 Questions for Shared Services Institute President Jim Scully on HR Service...
Jim Scully, founder and president of the Shared Services Institute (HRSSI) and 20-year shared services veteran, contributed to our latest eBook 5 Essentials for Making HR Service Delivery Look &...
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May Webinar: Glocalizing HR Service Delivery
As you may have noticed, recently many of our educational resources have focused on HR Shared Services and building a successful HR service delivery model. Our latest eBook and last week's webinar...
View ArticleProphet Motives
I had the pleasure of attending IQPC's HR Shared Services and Outsourcing Summit this week. It was a wonderful collection of HRSSC leaders from around the contry coming together to talk about their...
View ArticleUp Next: IHRIM 2013
Memorial Day, among other things, signals the start of the late spring/early summer conference season. For those of us that speak and attend, it also marks the last time our laundry will be caught up...
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Dovetail Customer Tony Murray Shares his Business Case for HR Case Management
According CedarCrestone’s HR Systems Survey, 49 percent of organizations are currently using HR Service Delivery software and 77 percent plan to implement an HR Help Desk solution in the next three...
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This month's webinar: Discovering and Tracking the Metrics that are Right for...
The driving forces behind most HR Shared Services Centers is efficiency and quality. Measuring these two attributes in a meaningful way can be can be complex and differs from organization to...
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